Your Employee Brand is in Your Hands

Your Employee Brand is in Your HandsYour Employee Brand is in Your HandsYour Employee Brand is in Your HandsYour Employee Brand is in Your Hands PDFNote Youll need Adobe Reader to view the PDF file above. Download Adobe Reader.Wednesday, May 8, 2013Highly successful geschftsleben professionals unanimously agree that a key component for achieving extreme career success is to create, manage, and promote your own Personal Leadership Brand at work and within your industryand its never too soon or too late to abflugBut how do you create one to stand out? And what does Personal Branding even mean? Lisa knows She is hired by well-known global corporations to conduct workshops about this for employees of all ages and at all levels.This info-packed webinar is targeted at business professionals who aspire to be effective, respected, leaders in the workforce, regardless of your current status/position. So if you want to excel professionally fartherbei than you thought possible, and possibly eve n feel stuck in your career growth, dont miss Lisas webinarOverview of What You Will LearnWhat Personal Branding IS and is NOTWhat a Personal Brand impacts (inside of work, outside of work, and online)Why defining a Personal Leadership Brand can improve your career successWhat true leadership is (ANY position level at work is a leadership role)Key differences between a leadership mindset and a management mindset, and why understanding that is important to creating your Personal BrandHow developing a Personal Brand will improve your communication relationships with others in the workplacePresented ByLisa OrrellThe Generations Relations ExpertLisa Orrell, The Generations Relations Expert, is an author, in-demand speaker, and Leadership Coach for Millennials (aka Gen Y). Lisa helps organizations better engage with Millennial talent and improve the generational dynamics within their workforce. She also conducts popular seminars workshops for Millennial employees and college students o n how to be effective young leaders at work and create a Personal Leadership Brand for career success.Webinar Transcript Your Employee Brand is in Your HandsGood afternoon, Im Jim Thompson, senior writer with Monster. I would like to thank you for joining us today for this exclusive webinar hosted by Intelligence. Todays webinar is entitled Your Employee Brand Is In Your Hands. Author Lisa Orrell will be presenting this afternoon. This info-packed webinar is targeted at business professionals who aspire to be effective and respected leaders in the workforce. Before we get departureed, I would like to mention a few housekeeping items. Todays presentation and a copy of the recording will be posted on hiring.monster.com within the next two to three business days. Please click on the resources tab and navigate to HR events to obtain your copy. All registered participants will also receive an email with a direct link to todays materials. Intelligence helps HR professionals improve worker performance, retain top talent, and enhance recruiting strategies. We analyze and collect data from over 4 1000000 unique job searches performed on each day. We invite you to visit hiring.monster.com and read our in-depth reports and analysis. For our latest materials, click on the resources center tab when you visit the website. After the presentation, there will be time for questions. Our meeting manager will help facilitate the QA. Please feel free to type your questions into the available space during the event and we will make every effort to include them in todays QA. If youre listening todays presentation via telephone, youll be placed on mute until the QA session begins.I would like to provide some background on todays speaker, Lisa Orrell. Lisa is globally recognized as the generations, relations and leadership expert. She is the author of four top-selling books, a certified leadership coach, and sought after speaker and thought leader. Lisas popular presentation topics in clude, understanding generational dynamics in the workplace, improving the recruitment, management, and retention of millennial talent, educating millennial employees on how to be effective young leaders at work, and partieal branding for career success. Based on her expertise she has been interviewed by numerous media outlets including NPR, CNBC, ABC, The New York Times, as well as the Wall Street Journal. Please welcome Lisa Orrell. Lisa, I will now turn the webinar over to you.Great thank you, Jim. I really appreciate that and its good to be back. Ive done quite a few webinars over the years for and I appreciate your hilfestellung in allowing me to bring some hopefully helpful information to everybody here on the call today. This typically is a three-hour workshop and Ive conducted it over 17 times for eBay. Theyve thought so much of it that theyve added it to their corporate course catalog. So attendees when they come see me at eBay actually get credit for it in their employee f iles. I have done it for Johnson Johnson, Wells Fargo, all kinds of companies and the main reason that employers are interested in having to come and discuss this topic is theres really no downside to getting mora self awareness about yourself as well as your co-workers.What youre about? What makes you tick? Because you cant start developing your personal brand identity at work for career success if you dont take care of those things and youre okay with personal growth and self awareness, quite honestly. You know what are your strengths? What are your weaknesses? Who do you aspire to be? What are the things that you need to work on? What are things possibly that are holding you back from moving up the ladder or getting the type of career success that you are looking, for whatever that might mean to you? So if you take a look at that quote right there just in front of you from a chief operations officer, the reason I put that quote in there is to let people on the call know that if people at that level are talking about their personal leadership brand and why its important, then anybody at any level as far as Im concerned should certainly be looking at it as well. You take a look at this quote, globalization business manager at a Fortune 500 company.Personal branding is very serious, serious topic and most of the highly successful people whom I know in the corporate world have been focusing on it for quite a while. One of the things I will share with you as well is that you have to be like I said you have to have your self awareness, but then you also have to manage it and you also have to be aware of it on a daily basis. And theres one of the main reasons that its important and here it is. Wherever you go and whatever you do, notlagelagelage only are you an ambassador for yourself, but youre also an ambassador for the companys brand as well and people going to evaluate you on a regular basis. And its going to affect their relationship with you as well as th e relationship that they have with your company. And one thing you have to realize too, is that it follows you wherever you go and well get into that a little bit more as we dive into it. So, on that notenzeichen, this is what were going to be talking about today. These are five main areas again, this is typically about a three-hour workshop that I normally do live, so were going to be cramming a lot of information into a short period of time here and there will be QA at the end.The Basics of Personal BrandingSo lets get into the basics of personal branding the basics, what it is, what its not, because some people tend to have a little bit of confusion around this. One of the main things before we get started into all of this is this quote. If you dont get anything else from this webinar, but this, then I will consider I have done a successful job with this. You are being watched by what you say and what you dont say, what you do and what you dont do, every single day that youre a t work as well as at home. Again this is from somebody you might know personally, who is highly-respected and focuses on the building and management of her personal brand on a daily basis. Its not your title, its not your business card, its not your job description, its not anything that you see on here. All of those things are the things that support your personal brand.Almost think of it like product branding. Prior to getting involved in what I do now in leadership and generational dynamic, I owned a very large marketing agency in the San Francisco Bay Area for 20 years. Now that Im in this career path, the merger of leadership and how it combines and maps into branding ties together beautifully.So when youre in a leadership mindset regardless of what role you have at the company, whether youre entry level or youve been there for 30 or 40 years and youre a senior vice president, it all maps back into your branding. And something to think about, Ive done this presentation, as I sa id, many many times. I cant tell you how many people I have come up to me afterwards that are in their 40s or 50s and say that they wished that something like this welches being discussed back in their 20s, because it certainly would have helped them with their career path. We get into this, as what it is. This is the essence of what personal branding is. Its all about how people feel about you. How youre perceived. How do you perceive yourself? Can people rely on you under all kinds of different circumstances to behave in a certain way? Are you known as a hothead? Do you have a temper at work? All of those things reflect on your personal brand. So again, it comes down to having total clarity about who you are, so that you can then start formulating your brand identity and start living it on a daily basis. Heres another key point, this will be key point number two that if you get nothing else from this webinar together today, you get this. This is key. Because, thats about everythin g you say, everything you dont say, everything you do, everything you dont do.The Leadership MindsetI know leaders, people that are in management roles and I consider a management you know, thats actually a leadership role, whether its a senior vice president or a director, or whether its a junior account manager, or whether its the receptionist. I consider everybody is in a leadership role, and should be in a leadership mindset. With everything that you say or do, one of two things is going to happen. Your personal brand is either going to be strengthened and reinforced, or its going to be weakened. So, it gives you that barometer. Is what Im about ready to say to this person in this meeting, or to this group of people, or this email that Im about ready to send, how is this reflecting on my personal brand? Is it going to strengthen it, or is it going to weaken it?So, lets talk about this a little bit, about a leadership versus a management type of mindset. My goal is to have every single person on this call as well as across the world, quite honestly, kind of get into the role that theyre everything thats going to be on the left hand-side that youre going to see here. These are the differences. I would imagine as Im going through this here, that some of you can identify with everything on the right-hand side of the list and you probably worked for people or you might even work for someone right now who is everything on the right-hand side of the list. We dont want you to be everything on the right-hand side of the list. This is the stuff that damages your personal brand. This is the stuff that weakens it.Theres a huge uptake right now in management training because of the fact that were verstndigung im strafverfahrening with a labor shortage thats going to be going on for the next 20 years, and then about 18-24 months and its starting a little bit right now, even though were still in recession mode is companies are going out of their way to deal with firing mediocre employees. They want to get rid of them, and the reason for that is because mediocre employees especially when they start getting into leadership, management-type roles where theyre responsible for people theyre affecting the retention. A lot of companies didnt used to do that, people could anliegen through the cracks in a big company get lost in the gray world. They didnt want you to hassle with HR having to let somebody go because of the legalities around it. Well, Ive got a lot of clients now who are going out of their way to clean house, and theyre concentrating on getting top people who have more of a mindset a personal brand and leadership mindset of everything on the list, because they cannot afford to lose talent due to an ineffective leader. Or ineffective like I said, leaders even in junior entry-level management positions.Understands What Motivates Each Team MemberSo lets talk about the attributes of an effective leader here for a second. And again heres ano ther big title, senior VP of global HR at a Fortune 500 company, Managing yourself and how you manage people, because it all boils down to people. And a lot of executives will say, as you can see with this quote here, fruchtwein people dont understand others. Ive been asked to do this personal leadership branding workshop for departments to help the team-building, so that people can have a better understanding of each other, not just themselves. So that they can enhance the employee engagement process and reduce the friction that they have within their departments.Weve spent so much time, focused a lot of time on ourselves what we want, what we need, all of that. We get out of that human being mode, and were in human doing mode, which are two totally different mindsets. And we lose sight of who people are, what we need to do. A lot of times with companies, Im even hired and even brought in as a job saver. And one of the first things I have to do is Im kind of the belastung realm b efore this person gets canned talk to them about their personal brand and help them re-work it so that they can potentially save their job. And I always start it by focusing on the development of their personal brand because a lot of times, smart people, even on this webinar right now, havent spent a whole lot of time thinking about their strengths, their weaknesses, admitting some of their weaknesses and getting the help that they might need. Whether thats therapy, whether thats a life coach, whatever it might be, but its about really starting to get real with yourself.I deal a lot of times with people, like I said, who dont understand who their key numbers are. Ive had executives where theyre like Im talking to this one gentleman and I said, So can you give me the last names of everybody that works for you? Had a trouble with that. Can you tell me whos married or in a serious relationship? Couldnt tell me that. Can you tell me who on your team has kids or doesnt have kids? Couldn t really tell me that. How can you possibly motivate, manage, and effectively retain people if you dont know who they are and what motivates them. Because Im a parent, what might motivate me is I want more time off or flexibility in my schedule so that I dont have to miss my sons 300 Little League game on a Thursday. Whereas one of my co-workers motivation might be being able to work from home on occasions, or another co-worker might be money. That quarterly bonus program is really what does motivate them. Its understanding what it is that makes people tick. And if you are known as someone cares at that level about your team, it reflects well in your personal brand and people will want to work for you.Strategists Beyond Core CompetencyNow Im not going to go through every single thing on this list, some of its self-explanatory. Some of this might even be a refresher course in Leadership 101. But Ill tell you right now, weve got a lot of mediocre people out there in the workforce and you might even be working for one of them. But do you want to be one of them or do you want to have a positive brand recognition that people are attracted to wanting to work for you and wanting to work with you. One of the things here down at the bullet where it say, Strategists beyond core competency. I can certainly ask it here, with a hand raised if we are all in person and with everybody welches sitting here in front of me, I certainly could. But who here just go ahead and ask yourself or answer it to yourself who here wants to have more recognition within the company, within your company? Who here wants to have more recognition perhaps in your industry to be known as an industry thought leaders so that youre asked to speak at conferences. Media in your industry wants to interview you because you have something interesting to say, and they know who you are.If any of that of what Ive just asked relates to you and your desires at all, becoming a strategist beyond your core compe tency is key. Its one of the key elements for promoting your personal brand, which we will be getting to later. Ill be providing strategies on how to actually promote your personal brand in the workforce, as well outside of your work. Dont just get stuck we all tend to get stuck in our little silos, especially in larger companies where you dont even know people on the floor, in the department right across from you, 15 feet away. But knowing more about whats going on in your industry, all of those things are a key element to understanding and being strategists beyond your core competency.Communicates Often and Listens MoreThe other thing to talk about is talking to people at any level, and not being a snob about, Oh, thats the receptionist or thats somebodys admin, but being willing to talk to everybody. Not only can you gain a lot of knowledge that you wouldnt have otherwise, but you also start building teams and you also start building more awareness for your brand. I work with a lot of executives who tend to not talk to other people except people on their level. Its ridiculous. Its a job killer. It can affect your growth over time.Another thing thats extremely key and reflects well on your personal brand and if you dont feel that youre good at it, then its certainly something you need to be aware of so you can work on it is being an exceptional communicator, and I dont just mean public speaking or a great presenter at work. Im talking about when you have one-on-one conversations with people and that gets into WIIFM. That acronym, WIIFM, stands for Whats In It For Me? A vast majority of us communicate with other people with the mindset of Whats In It For Me? Not just financial gain or moving up the ladder but what are they saying, what are they asking?So someone might say to you, Hey, John. I was wondering if you could help me out with this presentation I have, and you immediately just start, before you even hear the rest of what Don has to say youll immed iately go into the mode of, Oh my gosh. Im already too busy. I already got too much to do. I cant believe he wants me help him with his presentation. How can I possibly do that? Blah, blah, blah, blah, blah. And the reality is that what John might be just wanting to say to you is, Can you help me with your presentation by providing me with the two slides from the presentation you recently did, because it contains some great information that I can utilize in the presentation Im putting together.We immediately go into that. We only hear 50% of what people are typically saying to us. I work a lot of times with people, one-on-one with teens, on how to be better listeners. I do seminars on how to provide effective feedback as well as how to listen actively. Its a skill and its something that needs to be worked on. I have clients who at one minute they start theyre in a meeting showing their hands, put a band around their wrist and start snapping their wrist under the table so that it ke eps them focus, keeps them engaged. If you can be known as a great listener, which is part of communication, that reflects hugely on your personal brands. I know that I have certain friends that I will go to if Im having an issue and I want to talk through something, or I need someone to really hear me because I need advice on something. I know exactly who I can contact, who will be an active listener as well as the people I know that I wouldnt go to in a heartbeat because theyre going to turn the whole thing around to make it about them and the whole conversation suddenly going to be like, Oh I know Ive been through that for blah, blah, blah. Who are you? Are you that? Im asking you, are you that person?Its a major, major skills sets and that needs to wait, and then were going to move on here in a second. The wait principle. Why am I talking? Why am I talking? I mean I know why Im talking right now but seriously why am I talking? Are you the person in meetings that never shuts up? Weve all got those people in our lives right? I mean think back to high school and college and even at work right now. Theres always that person whenever they raise their hand youve got the whole classroom or the whole conference room go, Oh no, please dont ask the question. Please dont say anything. Youre the person who just talks, and talks, and talks because you think everything you have to say is brilliant. I was actually doing this workshop and had a young man come after me afterwards. Actually it was on the break because when I do a 3 hour workshop, we have two breaks. After break, he came up to me and he goes, Oh my gosh, Lisa. Im that guy. Im that guy who never shuts up in meetings. I just realized it. Its got to be affecting my personal brand. I said, It is killing your personal brand because youre the person who I describe that the minute you start talking everybody is like, Oh, no. He goes, Thats something I really need to work on. I dont want an element of my personal br and like that. Thats terrible. I said, Well, what do you want to do about it? He said, Well, I dont know. I guess I should just not talk as much. I said, Why dont you try this approach. Why dont you tell your team, Hey guys, Im working on my personal branding and Im really looking at strengths and weaknesses and I think Ive identified one of my main weaknesses or faults, so to speak, is that I talk too much. I probably dont add a lot of value a whole lot of time when I am doing that, versus focusing on what should I say that really would be beneficial to the group and have a value add to it, and just let them know. Well, he did that approach, and everybody respected him so much for it, and then they were on hauptplatine with him. Whenever he starts talking, starts kind of rattling off, they go, Hey, thought you wanted to work on that, and all of the sudden took this serious issue where he was irritating everybody and just dissipated it. All of the sudden, his personal brand was resu rrected in a much more positive light with his team.How to Start Developing Your Personal BrandBefore we move on here, youll see at the very bottom its Understanding Your Elevator Pitch. Theres a book that I recommend getting called Small Message, Big Impact. I didnt write it. I dont get anything for it. Im just letting you know it exists. Its about how to get your point very quickly, very succinctly. So not only are you a more effective communicator, but you can also potentially get what you want and get the results you want faster. So if you think you are someone who rambles on, or all the way down to youve got a big presentation on Monday, and allotment is only going to be three minutes or five minutes. You put together your presentation and its 87 slides, right. People tend to do that. How can you get to your point succinctly? This is a great book that you should check out.Personal Branding and IntegritySo what I want to talk about now a little bit is how do you start developing your personal brand? I leave this quote in here because, first of all, I find it appalling. I dont find it incredibly shocking, but what 50% do you fall into? Are you someone who can be trusted and maintain integrity? Are you known as someone in the office who gossips a lot? I had to work with a female executive one time, she was the head of the department, and she was the biggest gossiper in the whole department. And she was the anfhrer in the department. And it was getting to the point where she was going to get fired. She did not have much integrity. People could not really trust her. Also on personal branding, it is important who are you? Dont be someone you are not. You know, we all went through that like in junior high, trying to fit in, trying to act a certain way. A lot of people deal with that in the workforce as well. Your personal brand has to be something youre comfortable with and that goes to the essence of you. Not being something that you are not and that leads into to behauptung key points right here. You dont want to make your personal brand company-centric its not what does the company want me to be? You dont want it to be boss-centric. It doesnt matter what your boss wants, its about you. And Im going to tell you right now, when you have a much more clear perspective and you are regularly managing your personal brand, it helps with all kinds of things.It helps you determine what job you should take. Does that map to my personal brand? It helps you determine is that the boss that I would want to work for? Not so much. If part of your branding is that you want to have fun at work but you have a job opportunity with someone who you know is extremely uptight, you dont take it. It wont map to your personal brand, and you cant change your personal brand every time you get a new boss or every time you go to another company. Its you. So it helps you with awareness with the types of jobs you might looks for, the types of teams you might work with, the types of projects you might even accept to do. Does it map to your personal brand or not. Part of it, too, with personal branding its not about what you want to be known for, but its also that who you aspire to be, whos somebody that you admire? What are the qualities that they have that are consistent and persistent that you respect, that may be you dont possess? How can you also get those qualities for your own self? What do you need to do? If youre not a very good communicator, it might mean youre extremely shy but you aspire to be a better communicator, so to get to head-up key presentations for higher visibility within your organization, versus being known as a really boring quiet speaker, it might require that you have to get a speaking coach. It might require that you join the local toastmaster in your area. There might even be toastmasters, or there might even be a toastmasters division at your company. Ebay has a toastmasters group. So, finding out those things that yo u need to work on and mold them into getting to where you want to be and who you aspire to be, not just who you are right now.Visual Brand AttributesSo, you think of a visual brand attribute think of the guy kicking back with his striped, silly socks. When you think of a visual brand attribute, think of things like Donald Trump and his crazy hair. He knows his hair is ridiculous, but he wouldnt change it for the world because we all talk about it. It makes news. I mean, his hair probably has its own publicist with how much publicity his hair gets, right? So, what are potentially visual brand attributes that you could have? Ive got one girl and this is the socks story pertains to that picture you see there. One young lady whom I spoke with was an engineer at a very large company that most many of you would know. Shes the only engineer in her department and its a pretty uptight department. It was kind of boring, wasnt the liveliest group in the company. Shes like, Ive got a fun person ality, I want to express that a little bit. Its a very conservative workforce where she was conservative culture. So she started wearing wacky socks. She had one long nice dress and a nice pair of slacks, and she had put on some crazy socks. Well, people started noticing her socks. Well after a while, people started bringing her socks. Shed come back from a meeting and on her desk thered be like three pairs of socks.Well, she was smart. She started taking pictures of her socks every morning, developed a blog, and all she would do is put up a picture of those socks what she was wearing that day had a picture of her as well. Its good for branding so that people could put a face with the sock as well as a motivational quote for the day. The whole thing every morning took her maybe five minutes to do. One day shes walking down the hall, heading to lunch and this Senior, Senior, Senior, Senior, Senior Vice President comes walking towards her. This is somebody that she under normal circ umstances probably would have never met. This is a Fortune 500 company, a huge corporation. She says, Oh my gosh, its him. She walks by and he passes her and then he stops. He says, Excuse me, arent you the engineer that wears the weird socks?. She says, Yeah, yeah thats me. He said, What socks do you have on today? She showed him. He goes, Those are cool. You know what, Ive got to tell you. My admin looks at your blog everyday to see what socks youre going to wear and she makes me look at it. Now, my 17 year old daughter, at home, shes looking at the whole socks thing and thinks its cool. And, I just wanted to tell you I think thats really cool. By the way, where are you going? Well, Im heading to lunch. Well, are you starving or can you follow me into a meeting right now? And she was like, Ill go to the meeting. She ends up in the meeting with him, which becomes the planning nucleus for one of the biggest new products launches this company was planning. And she ended up on the tea m.Then it came to the global town hall that was projected all over webcast all over the place. The team was brought up and the CEO himself said, And so and so, show us your socks. Within what, five seconds, probably 95% of the company worldwide knew who this young woman was, okay? Ive got all kinds of stories. It could be youre known for cool watches. You know, you stand out. The girl who always wears something red. The guy always wears a funny hat, always wears a baseball hat, whatever. Theres all those kinds of visual attributes that can also make you stand out. So then we get into, like I said, determine what makes you different. The key with all of this is that it has to be consistent and persistent. Now, Im not saying that everyone of you needs to show up to work tomorrow in weird socks or whatever. That would be weird. But, it might even be that you dont even take on a visual brand attribute, as part of your personal leadership branding development. Thats okay. My job is to si mply point out things that you should consider and possibly take on if you want to or not. The thing is, especially with the physical brand attribute, like the socks or whatever, you have to be consistent with it. You cant just do it like once a month. Otherwise, no ones even going to pay attention to that. And you have to live your brand consistently. Not only the essence of you, how you conduct yourself what you say, what you dont say, what you do, what you dont do. But also again if you bring on a visual brand attribute, it has to be done consistently.Two Step ProcessSo theres a two-step process here. The first one is determining your brand personality. What words describe you? You start by asking what are the words that describe you. Heres some well-known people. And the reason I bring well-known people or use them as examples because everybody on this webinar has heard of some of these people. So think of how the impact of Steve Jobs, how his personal brand impacted the company in terms of his coolness, his hipness. It parleyed into the culture of Apple I know tons of people that work at Apple and they all kind of fit this mold, as well as all the way down to the industrial design look and feel of the products. Apple products are cool. They look cool and Steve Jobs himself looks cool imagine if he wouldve been totally against his kind of his personal brand and what it would have been like for him to show up at these global product launch media conferences announcing the new iPad or whatever, if he had been in a $10,000 Armani suit. It worked for him to be in a black mock turtleneck, pair of jeans and tennis shoes. It just mapped for him.All the way down to things like Ellen, Ellen Degeneres. Funny, cheerful, sincere, playful, all those words you see there. It not only parlays into how she is on a regular basis, but it parlays into things that she creates and things that she does on her show. Helping people out that are really struggling. It helps to for mulate her personal brand goes beyond what she just does for a job as a talk show host. Its how she creates the different types of things that she does as part of her own personal brand. Same type of thing with with Oprah. Same types of things as with Richard Branson. Virgin is cool. Virgin is a cool, certainly not straight and narrow brand at all. All the way down their planes, everything. All that essence comes from the personal brand of Sir Richard Branson. More personal branding can impact and influence the vibe, the culture of your little world. Whether its a team of 3 people, or whether youre responsible for a department of 200 people. Your personal brand will impact and influence that. The more clarity you have on your personal brand, the more apt you have to hire people with like-minded values. Versus just hiring somebody because everything looked great on their resume and you liked their background. Who are they? Right? Thats the reverse of how, you know, I said earlier abo ut you choosing a job.Perception is EverythingSo come up with those words even ask around, ask people, What do you think? What do you think of these words, do these describe me? You know what, some people will go like, Yeah, but youre missing such and such word, and youll be like, Oh my gosh. I never even thought of that You know, youre a great problem solver. Wow I never really thought of myself like that. Now what you do is you take that information, then you start developing your personal brand positioning ansicht. And this is what a personal brand positioning statement is. Its basically like your little mission statement of who you are.An example of one is what you see right there in front of you. You can even take this and write down I want to be known for, and then fill in the blanks, so that I can deliver fill in the blanks.I know executives and even entry level employees, who once theyve written this out, they get it typeset and matted and have it hanging in their office, or hanging in their cubicle. And they live by it, they look at it to remind themselves. They ask their employees, Hey, if Im not abiding by this on a regular basis, let me know. Thats brilliant. That opens up all kinds of open communication. It makes you more attainable. It makes people want to communicate with you. So what is your personal brand?Again, how do you think youre perceived now? Im telling you right now, we deal with a lot of delusional people in the workforce, right? Not only in just in the workforce but on the planet. I deal with a lot of people, like I said earlier in the webinar, that Im hired to come in as a job saver, or I have to do a management, got to do a leadership management training. And Im dealing with people that think theyre all that and a bag of chips. And once I start asking them questions, or I start asking their co-workers, or their employees, I get a totally different answer, totally different. I have one girl who didnt know, I talked to her employee g roup of 15 employees that she was the boss of, not with her around, I talked to them outside. She didnt realize that ten of them have their resumes ready to go and were actively working with recruiters. She really thought everybody just adored her and then she was perfect.Putting in the WorkSo why? Just like I said earlier, a lot of soul searching. Finding out who you are, what youre about, what you need to work on, and then doing the work. So then once youve developed your personal brand, possibly put in an attribute or all these visual attributes if you want, it doesnt do a lot of good if youre not actively promoting it. I love this quote right here, Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat. So you can take everything that Ive said here on this very short period of time and do something with it, or not. Its the equivalent of I need to lose 20 pounds because my pants fit too tight, and you dont do anything about i t for a year. And a year later, youre still 20 pounds over the weight you want to be, and your pants still fit too tight. So what should you take into consideration and then what are you going to do about it? That I was talking about earlier if you want more recognition at work, or higher visibility or even more visibility in your industry as well, these are the kind of things you have to start thinking about. Because the bottom line is no ones going to do it for you. If I were here with you in a room doing this as a live presentation, my questions would be how many of you are involved in networking groups outside of the office, you know, leadership groups, mail engineers of Des Moines, whatever, theres a networking group for everything.I will tell you that probably 25% of the people in any sized audience I speak in front of, raise their hand yes, I am involved in outside networking groups, but then when I ask are you active with this? Do you go to the mixers and meetings regularly ? Only about 2% of the hands of the 25% go up. Youve got to get out of your silos. Youve got to get out there and join even a Meetup group. Whatever. It also can help you with things like finding a mentor outside of your company whos not involved in office politics, and doesnt know all the players to give you good outside advice. I believe everybody should have two mentors when they work in a corporate environment. You should have one thats at work, and one thats outside of the office. Starting blogs, using Twitter, writing articles, public speaking. Those are all strategies to help you promote yourself outside of work to help you get more industry recognition as well.One note on that, because I know some companies have strict policies about it, before you embark on things like starting a blog since you are employed by somebody, because youre representing their brand, their company brand, you have to make sure through their corporate communication department, HR, whatever. The legal department, I dont care what departments find out the answers of what you can and cannot do. Some companies are with it, some companies are not. My advice to you is to find out.One thing about public speaking I will tell you like companies like eBay, they do require that their employees go through like a speaker certification process, before they can accept speaking engagements at conferences and that type of thing. So Im just letting you know to be aware of that because I will tell you right now when I do big engagements and stuff at places like eBay and other companies I go to where theyve got that same type of policy, more than half the people in the room and some of these employees have been there six, seven eight years, they dont know. They dont even know that theres a special process they have to go through, so be aware of that. At work, right here these questions. I have clients that put this on their cell phones and ask themselves these questions once a week. While theyre w orking out, while theyre walking the dog, while theyre sitting in commute traffic, because if youre not consistently for the ones that are more yes or no if youre not consistently answering them in a positive way, then theres a really good chance that the job that you have right now is not mapping well to your personal brand and you should consider leaving because youre not doing yourself a favor and youre not doing your employer a favor. But these questions are targeted at helping you with the management of your personal brand.Talking about managing at work, same type of thing. Do you have a diversity department that has all kinds of different groups? A womens networking group internally? Participating in those things, so that people get to know you more at work outside of just your cubicle, outside of just your department. Go ahead and promote your news. Im not going to go through every one of these, we dont have time. Some of them are self-explanatory. If you have a company int ernal e-newsletter, an employee e-newsletter, get your news out there. Hey, ran a 10K over the weekend. You ran your first half marathon. You are on a softball team outside of work and you guys won the championship for your division, because the people that read it might be people be like, Ive been wanting to train for a half marathon. I need to find that person. I may be contact them, I have questions. And that person might be a senior vice-president and whats connecting you to them is the fact that you both are interested in running. And then, of course, through getting to know each other, the communication happens about work and that kind of stuff, but thats ways that you can attract people to you as well.Write for your e-newsletters. Does your company have a blog? Ask if you can write. And the bottom line to all of it is, its okay being uncomfortable. Step outside your comfort zone, because again, youve got to be your own publicist no one is going to do it for you. It just doesn t typically happen that way, although one of the ways it does is when I say, Go out of your way to help others or like number five, pat others on the back. If you do that on a somewhat regular basis and youre sincere, those people will start turning around and doing it for you and be talking about you when youre not around in a positive way. Oh my gosh, she was great in that meeting. You need to talk to so and so shes one of the best presenters our department has. You need to talk to so and so, for this reason. And all of a sudden, you get all these advocates out there for you.Im going to say one thing, okay. I know some of this to you might seem like common sense I get that, but Im going to tell you right now, its not common practice and theres a difference. Just because it may seem like common sense does not mean its common practice.Branding TakeawaysOkay, so with the takeaways, because were hitting about 15, 14 minutes left or so and we want to have time for any QA. The takeaways here is the leadership mindset starts now, regardless of what level youre at. You never stop learning or honing your leadership skills. We talked about WIIFM, remember? Whats In It For Me? Wait, why am I talking? Being known as an exceptional listener is an attribute that will reflect highly on your personal brand because so few people are good at it. And it goes back to that saying, of you were given two ears, one mouth, use the ratio accordingly. But a lot of people dont use that ratio accordingly, and it affects their personal brand. And then towards the bottom, theres make the effort to be your own publicist, to increase the visibility of your brand. And lastly, youve got to be clear on who you are, what you want, and who you aspire to be, all right?Jim had mentioned early on that Im the author of four books. Those are the four books. Millennials Incorporated. That one I wrote all about Gen Y how to recruit, manage and retain Gen Y. I do a lot of seminars and workshops on that . The second book, Millennials Into Leadership I wrote for the millennials themselves on how to be effective, respected young leaders in the workforce. I do a lot of work for Wells Fargo. I come in and they give me a whole group of millennials. I do workshops with them. Boomers into Business thats where I help boomers figure out ways to make additional money as they hit retirement age. And then my fourth book which this webinar is based on and the other workshops that I do as well Your Employee Branded In Your Hand. That book is not out yet, however, it is going to be available on Amazon in June in print as well as E-book version, as well with other retailers. So with that, I want to say thank you very much. I really appreciate your time being here and we do now have time for QA. So Jim I am handing it back over to you and youll let me know if we have any questions coming in.Super Lisa, well thank you very much for sharing your insight knowledge with everyone today. This time we will do some questions. Well turn the webinar over to our meeting manager wholl support the QA session this afternoon.Jim, real quick. Can I say one thing? Its important, I wanted to mention one thing.Absolutely.Is that okay?Sure.I wanted to do a little quick promotion here, but its important is that for anybody who has registered for this webinar, if you are interested in contacting me for information about any of the presentations that I do, you will be given a 10% discount off any of those fees and I just wanted to mention that, okay? So there you go.Thatd be great. Thank you very much, Lisa. If I could check in with our meeting manager to see if you have any questions on your end at the moment.Questions and AnswersThank you. Ladies and gentleman, if you would like to register a question, please press the one followed by the four on your telephone. Youll hear three tone prompt to acknowledge your request. Your line will then be accessed from the conference to obtain information. If your question has been answered and you would like to withdraw your registration, please press the one, followed by the three. If youre using a speakerphone, please lift your handset before entering your request. Again to ask a question on the phone, please press the one, followed by the four. One moment please, for the first question.All right. While were waiting for the questions to queue up on Lynns side, we have a few here coming here on we have a streaming web. First one, Lisa, is you mentioned a book earlier on, if you could repeat the title of that book.Lets see here. Yes, Small Message, Big Impact.Great. Okay thank you. Ill keep chugging along, weve got a few more here for you on my side. Next one is how do you deal with someone especially managers who knowingly, or unknowingly, manipulation your employee brand?Well, the first thing that you want to do is have an open dialogue about it. You know, rather than be upset over it or be complaining to other people about it, t he first thing you want to do is open the doors of communication. If that does not work, the person is not receptive to what you are going to say, or they are going to denial and want to defend themselves and your gripe is legitimate, then this is going to sound kind of harsh. Youre not working for the right person. You need to go. Because you cant expect everybody to always change for you. Although we would like that to start by having open dialogue and get to the root of it.Great. Okay, Good advice. I am going to keep going. Next question is how do you start building a leadership brand if youve just left school or college in this case and are now just entering the world of work?Thats a great question. I do a lot of presentations with people who are right out of school. I even do a lot of speaking at colleges as well, talking about leaderships and personal branding. And you know who you are now, you know what youre about. You know some of the strengths and weaknesses that you may have right now. You might be a very shy person. You might be the person who talks a lot like I mentioned during the webinar. And youre also researching out people in leadership roles that are famous or not famous even bosses that you worked for, even if it was a summer job when you were 16 at a fast-food restaurant what qualities did they possess that you really admired that you want to make sure is part of who you are. Moving forward and conducting yourself in those ways accordingly, right. Thats what I mentioned earlier, getting yourself into a leadership mindset now regardless of what your position is, regardless of what your age is. Because the sooner when you start thinking in those terms, and thinking like a respective leader, the sooner you start acting like a respectively leader.Excellent. Okay, thanks for that. Lynn, Ill check in with you once again to see, have we get some questions queuing up on your side just yet?Thank you. We do have a question in queue from the line of Shelly Radford, please proceed.How do you go about teaching these skills to your staff? So if youre branding your employee brand, and thats obviously going to be personal and exclusive for you, how do you go about bringing this in day-to-day to really develop your staff and manage the job?Right. Thats a great question. I appreciate youre asking that. The best way to do it and Id mentioned this earlier in the webinar is to actually do it as a group exercise where everybody is required to do the exercises together and share their answers together. Typically when I do the workshop, Ive got three different exercises that I hand out. We do them, we all talk about them. I had to do step one and step two during the webinar here. Those are typically actual handouts and I included them in my book thats coming out but you want to get everybody on the same page. You as the boss, it doesnt typically do you a whole bunch of good to just do it on your own. Well, let me take that back. Yes , of course, it does because regardless of where youre working or where youre going to go, if youre happy at your job where you are right now, its a great team building exercise to have everybody doing it together and then sharing the information. This is what I put together for my positioning statement, will someone take a look at it? How do you feel about it? Hey, what are some things I could be working on? What are some things that you think are strengths of mine? And it opens up great dialogue among your department and then all of sudden, you come out of it with everybody having much more understanding and awareness of each other, which then fosters more, like I said, team building and more open communication.Ive taken departments though this that were really dysfunctional quite honestly and over a short period of time of going through this with them and facilitating it with them, where it completely turns it around. And it also has some people in the department realizing this i snt the department for them. One of the reasons they were struggling and cranky all the time or having issues and stuff was because they just werent happy there. It wasnt working for them, it wasnt mapping to their personal brand and their desires. So they left. Thats okay, its okay that people leave. So did that help? Does that answer your question?Yeah, I was thinking about doing something where I was going to send out a very confidential survey, and have my staff tell me back the things they like about my leadership style and areas that they want me to improve on. Completely anonymous, confidential. I wouldnt know where it came from in any way, shape or form. Do you think thats affected in showing them Im willing to change?Yeah, absolutely. It has to start with you and Im glad you said that. Because that is something that I do actually mention in the longer workshops that I give. Yeah, a lot of highly effective managers are like, Im working on myself. Im working on some stuff. Im working on empowering myself and bolstering my personal brand not out of ego but to be a better boss, to be a better co-worker, and I would like some honest feedback. Normally they will do it anonymously, thats the safest route to go because that way people can be really honest with you. Ive had it where the boss has said in a department meeting like a Monday morning all staff meeting and said, Go ahead and slip your answers under my door versus email because I dont need know where it came from. So going that route and Ill tell you what, employees respect the heck out of it. Theyre like, Wow, that is really cool that my boss is willing to do that. Theres no downside. Thats the thing. Thats one of the reasons why the companies hire me to come in because once they look at it, they realize Im not there to talk about how to develop your own personal brand for becoming a self-employed individual. Its about how to be an effective employee, because the more self awareness you have the mor e effective youre going to to be. Theres no downside, employers love it. Theyre like, Yeah, we want you to come in, talk to as many of our employees as you can. I mean, theres no downside to having people with more self awareness, right?Yeah. Thank you.Sure. Thank you.Thank you ladies and gentlemen.It seems like we Im sorry, it seems like we may have time for one more question, if you have one handy there.Okay, ladies and gentlemen, as a reminder, to ask a question on the phone lines, please press the one followed by the four.And now we do have some additional question here. So Ill jump right in real quick. Lisa, one on our side. Is it possible to continue to develop your personal brand moving from one company culture to another, say a conservative organization to a start-up, for instance?Yeah, but remember early on, or not early on, but even towards the end of the webinar, Id said you cant constantly change your personal brand to suit the employer brand or the employer boss brand. It has to be who you are. You go with you no matter where you go. You can run but you cant hide. Youre always there. Who are you? What do you want? It helps give you clarity on when you think about your personal brand, it makes you think more about yourself, it makes you think more about your desires, it makes you think more about your personal goals, your career goals, the type of boss that you want, the type of work environment that you want. If you tend to me a little bit more of a casual person, not necessarily in your work environment but youre more of a casual person. Youre not into a kind of uptight work corporate culture then working at a place like Google would probably be more suitable for you than working at a place like IBM. Or it might be that its more suitable, you like a little bit more of a conservative-structured environment that works well with your personal brand. So therefore going to a start-up might not even work if they are going to pay you more. I know people who are so highly tuned into their personal brand that they have turned down significant job offers paying 25% to 30% more than theyre making now with a title increase like a director to a VP and theyve turned it down because the corporate culture and/or the department and/or the person that they would then be working for didnt work for them and they eventually they would have to leave. They knew eventually that they would end up leaving.Excellent. Well, thanks for that, Lisa. Very helpful.Yeah, no problem.Well, I think what we would do at this point where were getting close to running out of time and to respect everyones time on the call today that Id like to conclude the webinar now and Lisa, thank you for sharing your expertise today. So this will officially conclude the webinar for this afternoon. A recording of this event as well as the presentation materials will be available shortly on our hiring site hiring.monster.com. Simply look under the Resource Center tab. And thanks again for joining us and please join us again on June 12th for Experience Engineering Designing The Employee Experience. Thank you and have a great day.

Elon Musks 3-step first principles thinking How to solve difficult problems like a genius

Elon Musks 3-step first principles thinking How to solve difficult problems like a geniusElon Musks 3-step first principles thinking How to solve difficult problems like a geniusBy the age of 46 years old, Elon Musk has innovated and built three revolutionary multibillion-dollar companies in completely different fields- Paypal(Financial Services), Tesla Motors (Automotive) and SpaceX (Aerospace).This list doesnt even include Solar City (Energy), which he helped build and acquired for $2.6 Billion recently.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreAt first glance, its easy to link his rapid success, ability to solve unsolvable problems and genius level creativity to his incredible work ethic.Musk himself stated that he worked approximately 100 hours a week for over 15 years and recently scaled down to 85 hours. Rumour also has it that he doesnt even take lunch breaks, multitaskingbetween eating, meetings and responding to emails all at the same time.No doubt work ethic plays an important role in unlocking your inner creative genius and becoming the best at what you do- but theres more to this- there are extremely hard-working people who still make little progress in life and die before sharing their best work with the world.What then is this missing link for innovative creativity and accelerated success?Just like Musk, some of the most brilliant minds of all-time- Aristotle, Euclid, Thomas Edison, Feynman and Nikola Tesla- use this missing link for accelerated learning, solving difficult problems and creating great work in their lifetime.This missing link has little to do with how hard they work. It has everything to do with how theythink.Lets talk about how you can quickly use this genius problem-solving method.First Principles ThinkingDuring a one on one interview with TED Curator, Chris Anderson, Musk reveals this missing link which he attributes to his genius le vel creativity and success. Its called reasoning from First Principles.MuskWell, I do think theres a good framework for thinking. It is physics. You know, the sort of first principles reasoning. Generally, I think there are - what I mean by that is, boil things down to their fundamental truths and reason up from there, as opposed to reasoning by analogy.Through most of our life, we get through life by reasoning by analogy, which essentially means copying what other people do with slight variations.In laymans terms, first principles thinking is basically the practice of actively questioning every assumption you think youknowabout a given problem or scenario- and then creating new knowledge and solutions from scratch. Almost like a newborn baby.On the flip side, reasoning by analogy is building knowledge and solving problems based on prior assumptions, beliefs and widely held best practices approved by the majority of people.Essentially, first principles thinking will help you develo p a unique worldview to innovate and solve difficult problems in a way that nobody else can even fathom.Heres how you can quickly use this in 3 simple steps recommended by Elon Musk himself.STEP 1 Identify and define your current assumptionsIf I had an hour to solve a problem, Id spend 55 minutes thinking about the problem and 5 minutes thinking about solutions. Albert EinsteinHere are some examples from everyday life in business, health and craft.Growing my business will cost a lot of money.I have to struggle and starve to become a successful artist.I just cant find enough time to workout and reach my weight loss goals.When next youre faced with a familiar problem or challenge, simply write down your current assumptions about them. (Note You can stop here and write these down now)STEP 2 Breakdown the problem into its fundamental principles.It is important to view knowledge as sort of semantic tree. Make sure you understand the fundamental principles, ie the trunk and big branches, before you get into the leaves/details or there is nothing for them to skipiste on to. 2 Elon MuskThese fundamental principles are basically the most basic truths or elements of anything.The best way to uncover these truths is to ask powerful questions that uncover these ingenious gems.Heres a quick example from Elon Musk during an interview with Kevin Rose on how this works.Somebody could say, Battery packs are really expensive and thats just the way they will always be Historically, it has cost $600 per kilowatt hour. Its not going to be much better than that in the future.With first principles, you say, What are the materie constituents of the batteries? What is the stock market value of the material constituents?Its got cobalt, nickel, aluminum, carbon, some polymers for separation and a seal can. Break that down on a material basis and say, If we bought that on the London Metal Exchange what would each of those things cost?Its like $80 per kilowatt hour. So clearly you just nee d to think of clever ways to take those materials and combine them into the shape of a battery cell and you can have batteries that are much, much cheaper than anyone realizes.This is classic first principles thinking in action.Instead of following the socially accepted beliefs that battery packs were expensive, Musk challenges these beliefs by asking powerful questions that uncover the basic truths or elements i.e. carbon, nickel, aluminium.Then, he creates ingenious innovative solutions literally from scratch.STEP 3 Create new solutions from scratchThe person who says he knows what he thinks but cannot express it usually does not know what he thinks.- Mortimer AdlerOnce youve identified and broken down your problems or assumptions into their most basic truths, you can begin to create new insightful solutions from scratch. 4Here are three simple everyday examples of how this works (Step 1 to Step 3).Assumption Growing my business will cost too much moneyFirst principles thinkingWh at do you need to grow a profitable business? I need to sell products or services to more customers.Does it have to cost a lot of money to sell to new customers? Not necessarily, but ill probably need access to these new customers inexpensively.Who has this access and how you can create a win-win deal? I guess I could lebenspartner with other businesses that serve the same customer and split the profits 5050. Interesting.Assumption I just cant find enough time to workout and reach my weight loss goals.First principles thinkingWhat do you really need to reach your weight loss goal? I need to exercise more, preferably 5 days a week for an hour each time. Could you still lose weight exercising less frequently, if so how? Possibly, I could try 15 minute workouts, 3 days a week. These could be quick high-intensity full body workouts that will speed up my fat loss in less time.Assumption I have to struggle and starve to become a successful artistFirst principles thinkingWhat do you really need to create great work and make a good living as an artist? I would need a reasonably sized audience that will appreciate and buy my artwork.What do you need to reach a larger audience? I probably need to do some marketing, but I dont like self-promoting so Id rather not do this.Ok, is there any way for you to promote your work without being sleazy? Yes, if the focus of selling my artwork is meaningful with a purpose of serving the audience- then I could make more money to make more art, so I can serve more people. InterestingThink DifferentUsually, when were faced with complex problems, we default to thinking like everybody else. First principles thinking is a powerful way to help you break out of this kchenherd mentality, think outside the box and innovate completely brand new solutions to familiar problems.By identifying your current assumptions, breaking these down into their basic truths and creating solutions from scratch- you can uncover these ingenious solutions to compl ex problems and make unique contributions in any field.This article first appeared on Mayo Oshin.Mayo Oshin writes at MayoOshin.Com, where he shares the best practical ideas based on proven science and the habits of highly successful people for stress-free productivity and improved mental performance. To get these strategies to stop procrastinating, get more things by doing less and improve your focus, join his free weekly newsletter.FOOTNOTESIn thisinterview, Musk talks about this 100 hour work week. This is hisinterviewon TED about first principles thinking.Musk gave this answer to a question from a reader asking him how he learns so fast.(source)Musksinterviewwith Kevin Rose on first principles thinking and battery analogy.This is not always easy. In fact, sometimes it can be a tough mental workout to use first principles thinking simply because its much easier to default back to what you already know. Because of our prior assumptions and limiting beliefs, we have a tendency to o nly think of a very limited range of creative uses or solutions to any given problem. This is more formally known as functional fixedness.Dr.Tony McCaffery, Cognitive Psychologist and Innovation expert, has developed a simple method that can help us overcome this tendency and uncover creative solutions. You can read about his general parts techniquehere.Thanks to peter atrenaissance man journalfor some inspiring insights on first principles thinking.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people

Medical School Resume Sample for Admission Tips (20+ Examples)

Medical School Resume Sample for Admission Tips (20+ Examples)Medical School Resume Sample for Admission Tips (20+ Examples)Do you know what a great doctor and making a perfect medical school resume need?A lot of patience.So, think of your medical school resume as your first patient andGive it the right treatment.This guide will show youA medical school resume better than 9 out of 10 other resumes.How to write a resume for medical school application to get a place at the best schools.Tips and examples of how to put skills and achievements on a resume for medical school, so they shine.Want to save time and have your resume ready in 5 minutes? Try our resume builder. Its fast and easy to use. Plus, youll get ready, Template Writing GuideInternship Resume for College StudentsStudent ResumeCareer Change Resume1Whats the Best Medical School Resume Template?A medical school resume differs from a resume for a job in several significant ways.First of allIts an academic document.As such it has a lot in common with an academic CV.SecondIts not supposed to get you a job but a place at an academic institution.PlusIts neither the first nor the only document the admissions committee members will see.And most importantly, it may not even be required as part of your application.But if youre planning on preparing a medical school resumeMake sure its done right.Heres a list of sections you may want to consider including in your medical school resume templateMedical School Resume TemplateResume SectionsContact DetailsEducationExperienceAwards and HonorsAffiliationsVolunteer WorkExtracurricular ActivitiesLeadership PositionsLanguagesSkillsInterestsPublicationsAdditional ActivitiesObviouslyIt doesnt mean your medical school resume must include each and every section listed above.The most important rule of resume writing can be encapsulated with a single wordRelevance.It follows that your medical school resume should only consist of sections that apply to you, and are relevant to the situation.That said, your medical school resume should always include your contact details, educational background, and experience sections.Everything else depends on you.Pro tip No matter what sections you decide to include in your resume, make sure each of them is ordered reverses for Any Situation)3. ExperienceUse this section of your medical school resume to show off your professional, clinical, or research experience.It will give the admissions committee members further insight into the skills youve developed.If youre having problems with filling in this section with content, dont leave it empty.Use it to present yourcommunity involvementinternship experiencevolunteer workNowDont just list everything youve ever done in your entire life. Heres how to nail your experience sectionPut your relevant experience in bullets for All Types of Jobs)When making a resume in our builder, drag drop bullet points, skills, and autoVolunteer WorkStony Brook Volunteer Ambulance CorpsMember of an emergency response teamStony Brook Medical Center200 hours of shadowing an orthopedic surgeon and anesthesiologistNeed more detailed information on how to make the most of a volunteering section on your medical school resume? Heres a guide for you How to Add Volunteer Work To Your Resume +Sample6. Awards and HonorsYou can either create a subsection in the education section to accommodate your academic awards and achievements or make a fulls)7. AffiliationsJust like in the case of the previous section, you can show your professional and academic affiliations in two ways.In a subsection under the education heading, or in a separate section.Each way has its pros and cons.If you put all the information into the education section, you can rest assured nothing will be left out. On the other hand, the section itself may become too long and hard to navigate.A dedicated section makes everything look much clearer and allows you to list all sorts of organizations youre a member of, not j ust the academic ones. The problem is it might end up somewhere at the bottom of your medical school resume.The choice you make should depend on the length of the education section on your resume.Medical School Application Resume ExampleAffiliationsPhi Beta Kappa Stony BrookMemberThe Golden Key InternationalMemberAlpha Eta Mu BetaMember8. PublicationsHave you published any papers or articles?Dont let them go unnoticed, and create a dedicated section.Choose your bibliography format out of the three most popular MLA, APA or Chicago, and use it consistently.Mind youIf the medical school youre applying to offers any guidelines as to the preferred bibliography format, stick to it.9. Extracurricular ActivitiesMedical schools value engaged students, willing to make a difference.Create a separate section on your pre-medical school resume to show youre an active member of the student community.Heres an example to give you some inspirationStony Brook Premed SocietyMemberStudent GovernmentEnvi ronmental Student OrganizationBaseball Team10. LeadershipIt might be a good idea to prepare a separate section to show off your leadership experience.This is especially important if youre applying to one of the most prestigious schools.Your Harvard medical school resume needs to show your leadership skills are strong enough.Heres a couple of ideas to get you inspiredManaging Editor at Chemixa student-run popular science blogStony Brook Club VolleyballTeam CaptainOrganizer and moderatorCyberpunk student discussion club10. Additional courses and certificationsIf you happen to have completed extra courses, earned licenses and certifications relevant to your future career, put them in a separate section on your medical school resumeHeres an exampleEMT-Basic trainingAmerican Heart Association CPR courseNYS EMT-BBasics of Differential DiagnosesMaintenance MedicationsLooking for information on what other sections your medical school resume would benefit from? Heres a guide you may find int eresting Resume Sections element Order Extra Additional Categories that Matter2How to Format Your Medical School CVBefore you decide on the best format for your medical school resume, double-check the schools website to see if there are any guidelines you should stick to.The guidelines may contain information on the preferred length of the resume or specify the sections youre supposed to include.Remember such guidelines come before anything else.If you cant find anything, heres a list of points to consider when formatting your medical school resumeFollow the reverse-chronological order to put your latest education, experience, and key achievements in the spotlight.Divide your medical school resume into sections to make it easily navigable.Use bullet points to make your entries reader friendly.Use white space to your advantage. A cluttered resume will put the reader off.Select a resume-friendly font, and make sure its size is comfortable to read.Not sure how long your medical school resume should be? Take a look at our guide to find out How Long Should a Resume Be? Ideal Resume Length for 2019 +TipsPlus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here.Heres what it may look likeSee more cover letter templates and departure writing.Key TakeawayYour medical school resume is more than a list of everything youve done in your life.This is how to make your medical school resume stand out from the crowdTake your time and think carefully about what you want to show on your medical school resume.Concentrate on your relevant achievements, both academic and professional.Start your medical school resume with the education section.Focus on your relevant experience, so that is shows youve got what it takes to succeed.Organize your resume in the reverse-chronological order.

Meeting Tips and Strategies for Efficiency and Focus

Meeting Tips and Strategies for Efficiency and FocusMeeting Tips and Strategies for Efficiency and FocusBusiness meetings can run on endlessly, especially if you open the floor to take employee questions and didnt establish parameters from the beginning to maintain control of the floor. The saying theres one in every crowd applies well in the context of business meetings as disgruntled employees often are mora willing to speak up in group platzsettings. All it takes is one negative comment or question to get others to start chiming in with agreement. But the reverse can also be true start a positive conversation and invite others to join in and the outcome can be a productive meeting with everyone walking away feeling it welches worth their time. Are Meetings a Time-Waster? One of the biggest complaints about business meetings is that they are often unnecessary and waste valuable work time. Meetings always seem to use up just as much time is allotted to them. When theres no preci se agenda or defined goals for the meeting, it can certainly run even longer than planned. However, with a few changes, you can make all of your future meetings focused, efficient, and valuable for each attendee. Defining the Meetings Purpose Be sure you clearly state the purpose of your meeting and send out an agenda ahead of time listing specific discussion points and the amount of time you will devote to the meeting (as well as to any open discussions). Then, stick to the meeting topics and planned duration. You might also want to make meetings more interesting with a time-limited meeting icebreaker or warm-up activity. Sometimes meetings get off track because of unplanned questions and discussions. As a meeting leader, dont be afraid to cut off and redirect speakers in a nice, respectful way, even though the speaker likely has good intentions. Make the Outcome Mutual Many employees ask Whats in it for me? when theyre bedrngnisified of a meeting. When you create the meeti ng agenda and choose discussion topics and desired outcomes for your meeting, keep them limited to items that apply to everyone attending. You can increase the success of your meetings and ensure the achievement of your mutual goals by choosing your meeting topics and attendees wisely. Following are additional strategies for dealing with employees who pose questions during meetings that you do not want to answer right away, or that you do not want to address at any point during a meeting because theyre outside of the meetings scope. Taking Questions and Staying on Track If a question is timely, on-task, and you feel it should be addressed, answer it immediately- but briefly- and then follow up by stating you will take more questions at the end of the meeting if you have time. Support your statement that you are moving on with body language. Look at your notes or turn to face a whiteboard, etc. By breaking eye contact momentarily you show that you are moving on. If you look out i nto the audience (especially with raised eyebrows) you may be sending a signal you are leaving an opening for more questions. If the audience is negative or hostile, do acknowledge their concerns but only indirectly. Take a moment to explain that you understand and share their concerns but if you get too far off topic nothing will be accomplished. Suggest that people write down their questions for later, or arrange to meet with you privately where you can discuss their concerns in more detail. Answering a single question comes in handy because it Allows a meeting holder to address something they may not have thought aboutSends a message that you are listening to your audienceCommunicates that you are still in control of the meeting but care about what attendees are thinking When and How to Tactfully Defer Questions If the question being asked will be addressed later in the meeting, state, Thats a good question and one we will be addressing shortly. If the question being asked is off-topic and will not be addressed in the meeting, give a set of specific instructions for resolution. If you simply refuse to answer a question or pass judgment, thats not the purpose of this meeting, you may end up sending the wrong message to your employees management does not care. Another way to defer questions that will not be talked about in the meeting is to ask the person to meet with you (or another appropriate member of management) privately to discuss their concerns in more detail. You might even suggest (if appropriate) that the question is important enough to warrant consideration of being addressed in a separate meeting at a future time. Deferring a question is helpful because In a casual work environment, employees may feel too free to speak their minds and can take control of a meetingMost angry or disgruntled employees want to be heard more than anything else. Giving them a sounding board in the right time and setting can help avoid small problems from becoming b igger problems andEmployees need and respond to good leadership. If management maintains control in a fair and balanced way, it sends the message to employees that management is listening, but must set appropriate boundaries.

Setting Team Goals

Setting Team GoalsSetting Team GoalsEffective kollektivs dont just happen. Its up to the manager or team leader to set the stage for success. That includes guiding work teams toward drumherum team goals and, ultimately, to a positive outcome. Here are some strategies that can help you along the way.Setting team goals by clarifying team objectives Successful teams are driven by a deeply rooted sense of mission. Make aya everyone understands the mission right from the start. With this approach, shared team goals become more important than individual agendas. And these team objectives help bind a team together and keep it cohesive, even when obstacles or internal disagreements arise. When you establish team goals up front, the payoff is enhanced productivity later on.Define individual responsibilitiesSetting team goals is one thing, but you also need to achieve them. Get agreement from team members on how the goal will be accomplished, and make sure individual responsibilities are well- defined. If theyre not, productivity slows down as team members wait for more guidance. Or more dominant team members simply take charge, and end up stepping on toes. The ideal situation, of course, is for everyone to participate equally.Hiring? We can helpREQUEST TALENTRemember some team meeting dos and dontsWhen leading a team meeting, keep the following guidelines in mind during the sessionDoListen to everyonePlay devils advocatePropose solutionsPrepare a meeting agenda and stay on trackAsk open-ended questionsDontCriticize others ideasBe overly demandingEnforce your ideasBe a dictatorHelp everyone participate Sometimes, team leaders or managers need to step in to provide the right balance of participation when setting team goals. For example, try to make sure everyone has a chance to contribute by drawing out quieter or less-experienced members. You might ask for their opinions in meetings - or steer particular aspects of a project their way.Make it one of your team goals to en sure that everyone has a voice. Its generally fine for your top performers to take on a bigger role or more responsibility than others. But make sure this doesnt cause your star employees to feel overburdened - or make other team members feel overlooked. As the adage goes, theres strength in numbers.

The Nuiances of Entry Level Nurse Resume

The Nuiances of Entry Level Nurse Resume Any expert experience youve got in the field needs to be featured prominently on your resume. You may use the skills below. You ought to write down some skills that will certainly help your LPN resume to stand from the crowd. Our next valuable idea is to concentrate on your skills, qualifications and licenses. The Benefits of Entry Level Nurse Resume When you just graduated from nursing school, that usually means that you dont have a lot of experience. Facilities should remain certain the graduate is suitably trained and safe before he or shes in a position to work alone. Writing general duties is a typical mistake because applicants think that nursing is like unique hospitals and departments, but in fact, your duties will differ between different facilities. Regardless, you still need to add your clinical experience to demonstrate some of the particular areas you have worked in. The Bizarre Secret of Entry Level Nurse Resume You m ust be physically fit so as to remain on your feet for 12 hours particularly if you are assigned to night shift. As recruiters take a mean of six seconds per resume, summaries let them scan your experience and skills to see whether they need to continue reading. The more hours youll be able to enhance your list, the better. The best way to discover an RN job is to search online for an appropriate position. Dont forget that youre currently a certified nurse practitioner. Perhaps, by way of example, youd love to be a certified practical or a certified vocational nurse. Licensed Practical Nurses serve a central part in the health care field. If youve got an entry level Nurse Practitioner resume, you still ought to be in line for the task as long as you have all the required abilities and qualifications. The above mentioned nursing resume objective statements give various examples that you are able to apply in making yours and improving the ability of your resume. When you bas e your objectives on your skills, experience, and general competence, you are more inclined to produce objectives that could be met within a sensible time period. When crafting your resume the very first rule to bear in mind is My audience is busy and has an extremely brief attention span. Writing an effective entry-level nursing resume can be challenging, but with the correct tools, the appropriate format, and the proper guidance, you can create the resume hiring managers are searching for in a candidate. The Ultimate Entry Level Nurse Resume Trick You just have to select sensibly and find the work easily. You might only need a little assistance. You need to use skills in caring and implement different techniques to help the individual improve from present health condition. You need to have good communication abilities and patient handling abilities. A strong summary statement at the peak of your resume can pinpoint your experience for a specific unit or role. Try to reme mber, youre likely to require a companion cover letter to genuinely increase your odds of landing the interview. Please remember that you will require a companion cover letter to seal the offer. Each cover letter needs to be customized to the individual facility, not utilize generic terms. It is hard to compose a resume for a freshly graduated nurse due to the absence of experience, or could be in some instances, no experience in the slightest. Trauma nurses offer education programs to help avoid injuries, for instance, wearing bicycle helmets. They must be able to act quickly to save a life hanging in the balance. If you would like to be a prosperous nurse, you might have to to win the trust of patients. Our resume builder gives you tips and examples about how to compose your resume summary. The description needs to be short and concise, however in the auffhrung the graduate should fill space on the webpage, creating several lines of experience descriptors might be wise. How to deal with your skills There are lots of methods to deal with the skills section on your resume, and youll be able to read our full skills section writing guide here. Plus, it may be an ideal chance to network with others in your area. Mentioning everything which you have learnt as part of the nursing course will unnecessarily elongate the resume. The potential absence of experience wont be quite as apparent following that. Any moment you list work experience or education, begin with the latest examples first. Use the resume objective to acquire state the simple fact that youre a new grad and dont have any experience. A Startling Fact about Entry Level Nurse Resume Uncovered It is critical to make sure it is permissible to create their contact information known on a resume. Not listing the right license or certification could secure a resume rejected instantly. Creating a resume for the very first time can be challenging as its tricky to ascertain the most crucial in formation employers wish to see in a nurses resume. Being a licensed Registered Nurse wont be enough. The additional information you can give about your function in your prior jobs, the better. Bear in mind, HR professionals probably have a good deal of resumes to check at if theyre hiring. Finding jobs sample a registered nurse requires a combination of the proper mindset and a specific set of job seeking skills. You cant measure a persons level of compassion, however you are able to check whether someone knows the way to intubate. Theres nobody right means to structure a resume. The very first step towards getting your fantasy job is to make a fantastic first impression. Dont forget, youre attempting to set yourself aside from the other candidates, so anything that can help you do that ought to be added.

Growing Your Sales Team With Video Interviews [Whitepaper] - Spark Hire

Growing Your Sales Team With Video Interviews Whitepaper - Spark HireHaving competent, committed, trustworthy and professional people on your ausverkauf team is crucial to your companys success. The recently launched Spark Hire whitepaper, entitled Growing Your Sales Team With Video Interviews, highlights the value of using video interviews when hiring for a sales team.Video interviews are a powerful tool for employers to use so that they are able to connect with the right salespeople and bring them on board faster, says Spark Hire CEO, Josh Tolan. This paper was created for any employer or sales manager looking to ease the laborious process associated with hiring sales employees.The paper discusses how employers and sales managers can save time during their hiring process and beat out their competitors to sales talent by utilizing video interviews. Furthermore, this allows them to grow their sales team faster. The sooner employers fill their sales team, the sooner they will be bring ing in revenue to their company.Also highlighted in the paper is the ability to connect with passive job seekers by inviting them to participate in video interviews. It is usually very difficult to connect with passive job seekers since they may have a full-time work schedule that wont allow them to actively look for a new job. However, it would be a mistake not to pursue these individuals because they are great candidates due to the fact that they are actively working and most likely keeping up with current industry trends. Video interviews can help employers so they wont miss out on passive job seekers who could potentially be great additions to their sales team.Additionally, video interviews can help to increase efficiency in screening sales team candidates as detailed in the whitepaper. For example, ten one-way video interviews can be completed in the same amount of time it takes to complete one phone screen, which can allow for more people to be considered for the position. Mor eover, the power of video interviewing can quickly deliver top quality sales team candidates that have the personality and confidence that employers are looking for and their communication skills can be asessed right from the get-go.The whitepaper also provides suggestions of interview questions that employers can ask sales team candidates to determine if they will be a good fit for the company. The questions focus on knowledge and career goals so as to better gauge the seriousness of a candidate in pursuing a sales career.Download Spark Hires Growing Your Sales Team With Video Interviews whitepaper today

Sample HIPAA Notice of Privacy Practices Statement

Sample HIPAA Notice of Privacy Practices StatementSample HIPAA Notice of Privacy Practices StatementHIPAA is an acronym for Health Insurance Portability and Accountability Act. HIPAA was enacted to ensure the privacy and confidential handling of medical information for all patients in the U.S. It applies to all medical and mental health service providers. HIPAA laws can be complicated but absolutely must be adhered to. HIPAA requires that all persons you collect medical information from either directly or indirectly (such as by filling a prescription) be notified of their rights to privacy and receive a Notice of Privacy Practices which is sometimes also called Notice of Information Practices. The bewertung must tell yur patient clients what you do with their information and it either must be signed by the patient, or the patient must sign a HIPAA consent form that they have received a copy of your privacy practices prior to signing a HIPAA consent form. This free sample HIPAA privac y practices statement is not intended to serve or substitute as a legal document or as legal advice for your own medical, mental health, or any other service organization or business. The following sample HIPAA privacy practices statement is the information practices statement the national-level non-profit I founded and run uses. It was specifically worded for nonprofit services (free medical services) but can be adapted for use by for-profit businesses as well. I have replaced the name of my own organization with Imaginary Health Services dem gemeinwohl verpflichtet (ISHN). Be sure to remove this fictitious name and replace it with the name of your own business. You should also revise this document to detail your ownprivacy policiesand have an attorney review it to make sure it meets the legal requirements of your own business before using it. Sample HIPAA Notice of Privacy Practices Statement Notice of Information Practices and Privacy Statement For Imaginary Health Services N onprofit Your Physical Address and Complete Contact Information How We Collect Information About YouImaginary Health Services Nonprofit. (IHSN) and its employees and volunteers collect data through a variety of means including but not necessarily limited to letters, phone calls, emails, voicemails, and from the submission of applications that are either required bylaw or necessary to process applications or other requests for assistance through our organization. What We Do Not Do With Your InformationInformation about your financial situation and medical conditions and care that you provide to us in writing, via email, on the phone (including information left on voicemails), contained in or attached to applications, or directly or indirectly given to us, is held in strictest confidence. We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or clients who apply for or actually receive our services thatareconsidered patient confidentia l, is restricted by law, or has been specifically restricted by a patient/client in a signed HIPAA consent form. How We Do Use Your InformationInformation is only used as is reasonably necessary to process your application or to provide you with health or counseling services which may require communication between IHSN and health care providers, medical product or service providers, pharmacies, insurance companies, and other providers necessary to verify your medical information is accurate determine the type of medical supplies or any health care services you need including, but not limited to or to obtain or purchase any type of medical supplies, devices, medications, insurance, If you apply or attempt to apply to receive assistance through us and provide information with the intent or purpose of fraud or that results in either an actual crime of fraud for any reason including willful or un-willful acts of negligence whether intended or not, or in any way demonstrates or indicates attempted fraud, your non-medical information can be given to legal authorities including police, investigators, courts, and/or attorneys or other legal professionals, as well as any other information as permitted by law. Information We Do Not CollectWe do not use cookies on our website to collect date from our site visitors. We do not collect information about site visitors except for one hit counter on the main index page (www.yourwebpage.org) that simply records the number of visitors and no other data. We do use some affiliate programs that may or may not capture traffic date through our site. To avoid potential data capture that you visited a diabetes website simply do not click on any of our outside affiliate links. Limited Right to Use Non-Identifying Personal Information From Biographies, Letters, Notes, and Other SourcesAny pictures, stories, letters, biographies, correspondence, or thank you notes sent to us become the exclusive property of IHSN. We reserve the right to u se non-identifying information about our clients (those who receive services or goods from or through us) for fundraising and promotional purposes that are directly related to our mission. Clients will not be compensated for use of this information and no identifying information (photos, addresses, phone numbers, contact information, last names or uniquely identifiable names) will be used without clients express advance permission. You may specifically request that NO information be used whatsoever for promotional purposes, but you must identify any requested restrictions in writing. We respect your right to privacy and assure you no identifying information or photos that you send to us will ever be publicly used without your direct or indirect consent.

6 Ways to Use Personal Branding to Enhance Your Job Search

6 Ways to Use Personal Branding to Enhance Your Job Search 6 Ways to Use Personal Branding to Enhance Your Job Search Personal branding is what sets you apart. Its what makes you more hirable and more likable than someone with similar qualifications. According to career experts, if youre in the running for a new job, you will be Googled. Make sure youre crafting a consistent, professional, and original personal brand across your social media platforms and into your job application materials.1. Craft a brand ansichtAn objective bewertung once a resume standby is too self-focused to be persuasive to employers. Instead, your branding statement, or summary statement, is a brief introduction to an employer that discusses your skills, your uniqueness, and the ways you used these skills in the past. These are not resume objectives, but rather they describe who you are to an employer demonstrating that you are not only one of many, but the only one for the job. Your brand statement shou ld be included in all of your social media bios - from Facebook to Twitter to Linkedin - conveying who you are by incorporating your skills, your experience, and your expertise.2. Network on multiple platformsThe best way to demonstrate personal branding is to show that you live your brand is by articulating your brand statement across multiple platforms. Use your LinkedIn, Facebook, and Twitter to demonstrate your branding. That means keeping your picture the same across multiple networksfor consistency, as well asmaintaining an identical, or at least uniform,About Me sectiontoo.3. Keep your image the same across social mediaAs you update anyprofile to include yourupcoming projects or accomplishments, be sure to deutsche post dhl the informationon all of your platforms. You can make this task easier by using tools like Hootsuite andBuffer that automate your posts across social media.Example of a Hootsuite social media organization dashboard.4. Be consistent, but dont go overboardY our social media pages dont have to fill up with buttoned-up images or corporate speech. Part of the point of personal branding is just that demonstrating that you are a person. Dont be afraid to post about your favorite hobby oruse your favorite expressions. However, your goal isnt to be unprofessional. You dont want to demonstrate how you like to get rowdy on your days off or inundate your followers with too many political rants. Instead, you want to demonstrate you are someone whom your future colleagues would like to be around all day.5. Build a well-connected networkOnce you have a killer personal brand across your social media platforms, you want others to see it. One way to do this is by joining LinkedIn groups to connect with others who focus on your field and expertise. You can also upload your email contacts into LinkedIn so you can connect with more people online using the Add Connections feature on the platform. Once you have a strong social network, you can ask your fri ends to introduce you to new contacts you think might be valuable to you. This way you can build your network and your credibility. You can also follow hashtags on Twitter, so you can stay current and earn new followers.6. Ensure your brand is evident on your resumeYour online persona might fit a position perfectly, but you want to make sure that fit is conveyed accurately in your resume. Dont include a generic branding statement about yourself on each resume you send to employers. Instead, tailor your branding statement for each employer using Jobscan.Jobscan matches keywords from the job posting to keywords youre including in your resume, andensuring these match helps your resume make it through Applicant Tracking Systems (ATS). Once youve seen which keywords on your resume dont match the posting, Jobscan offers you advice on how to change your branding statement in a way that fits the employers requirements while still staying true to your brand.Personal branding is important it helps you create a cohesive version of yourself across platforms, build your social network, and demonstrate your value to a company. Most importantly, however, personal branding should be authentic to you youre not selling anything youre simply demonstrating your unique point-of-view.

Author James Patterson on Bouncing Back in Your Career - The Muse

Author James Patterson on Bouncing Back in Your Career - The MuseAuthor James Patterson on Bouncing Back in Your CareerThe theme of James Pattersons commencement speech at the University of Florida welches stories. Which is quite fitting for the bestselling author, who has sold millions of adult and childrens novels- including the famous Alex Cross series- and donated millions more to schools and the military under the belief that there exists no one who doesnt like to read, only people who havent found the right book.And we can certainly learn a lot from the stories he had to tell on Saturday, May 4 to UFs graduating class of 2019.When I was 25, I wrote my first novel, a mystery called The Thomas Berryman Number, he shared. It was turned down by 31 publishers. It then won an Edgar as the best first mystery novel of the year.Patterson joked that he keeps a list of all the editors who turned him down in his twenties (much like a failure resume), emphasizing that sooner or later though we all have to deal with rejection, and you just have to keep moving forward.He went on to tell another story to his audience. Imagine life as a game in which youre juggling five balls in the air, he says. And you could name the balls- work, family, health, friends, spirit- and somehow youre keeping all of those balls in the air. And hopefully you come to understand- this is a hard one- that work is a rubber ball. If you drop it, believe it or not it will bounce back. But the other four balls- family, health, friends, spirit- are made of glass. If you drop one of these, they will be scuffed, marked, nicked, damaged, maybe even shattered. They will never be the same. And once you understand that, maybe, just maybe, you strive for more balance in your lives. (You may have heard this metaphor before- from Coca-Colas former CEO Brian Dyson.)Whether youre a recent graduate or decades into your work life, considering your career in this light really puts it into perspective. Rejection an d failure are a parte of the process. You can get rejected from your dream job, you can fail at a project, and if youre Patterson you can even be turned down more than 30 times for trying to do what you love. But no matter how bad things get you always have the chance to start anew- whether you want to change careers later in life, quit your job without a backup plan, or pursue your passion project full time.The other half of the coin, of course, is that other things in life- your family, your friends, your health- are more precious. Your career can recover from even the worst kinds of twists and turns, but when you neglect those other balls, the damage tends to be more serious.Work-life balance isnt easy, and it gets trickier as your career progresses and your life becomes more complicated. But its never too late to adjust (Im talking to those of you who are much further out than this years graduating class). Yes, the balls youre juggling get banged up, but they also heal with care . When you dust them off, polish them up, and give them a bit of love and attention, youd be surprised how much happier you are- and maybe how much less you drop the rubber ball.